FAQ / How-to / Conditions of Use
How to Register
1. In order to have access to our styles and prices, we ask you to register first here and allow us 1-2 days to authorize your access after receiving your documentation and information.
2. You will also get an e-mail asking you to confirm your e-mail address.
How to Order
1. In order to have access to our product line and price, you will need to login into our website, we recommend saving password for next time so you don't have to guess it everytime. You may also order by:
- sending us an e-mail to firstname.lastname@example.org
- Phone/Fax: (626) 962-6348
2. If you like some item, just Drag & Drop the image to the shopping bag. The style will be added, and a indication on the product will tell you which style is already on the bag. This function only works with some type of browsers and during Grid View mode. Otherwise, you can click on the item and on the details you can add it to the shopping bag.
3. Also you may browse smoothly on the detailed item view mode, by pressing ctrl + arrow left or right.
4. The minimum order is $100.00. You can mix and match all items. NO MINIMUM PER PIECE. Orders with higher quantity please use Fax Order on payment options and leave a comment regarding which style you want to have more.
5. Prices are subject to chance and we might not advise you.
Payment and Terms
1. We accept all major credit cards, cashier's check, and wire transfers. Also you have the fax order option, which you can place an order and then later we email/call you for credit information, for now this is the only payment mode for online ordering.
2. All orders will be processed and shipped upon payment received, but allow us 1-2 business day in general.
3. Returned checks will be charged a $30.00 service fee. Customers are responsible for all collection and legal fees.
1. All shipments are shipped F.O.B. West Covina, CA. Buyer shall be responsible for shipping costs.
2. If no carrier is designated, all shipments are sent by UPS Ground Service that may take from 3-6 business days, depending on destination.
3. Shipping dates are approximate, dependent upon credit approval and delays beyond our control. Although we strive to ship on the same day if orders received online at 13:00 PT.
Return and Refund Policy
1. All sales are final unless defective or damaged. Kosmopolit Accessories is not responsible for return postage fees and original shipping charges are non-refundable.
2. All inquiries must be received 15 days of receipt.